Privacy Policy

1. Introduction and Scope

LeadCheck ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or use our API services, and tell you about your privacy rights and how the law protects you.

This privacy policy aims to give you information on how LeadCheck collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for an account, purchase a subscription, or use our data services.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data

Includes first name, last name, username or similar identifier, title, and company registration details.

Contact Data

Includes billing address, email address and telephone numbers.

Financial Data

Includes payment card details (processed via third-party tokenisation; we do not store full PANs), and purchase history.

Technical Data

Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Usage Data

Includes information about how you use our website, products, API endpoints, and services, including search logs and credit consumption metrics.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

Purposes for which we will use your personal data

We perform data processing for: Account registration, Processing and delivery of orders, Managing payments, Fees and charges, Collecting and recovering money owed to us, Managing our relationship with you, Administering and protecting our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

4. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in paragraph 4 above.

• External Third Parties: Service providers acting as processors based in the United Kingdom and/or EEA who provide IT and system administration services (e.g., Stripe for payments, Cloud Hosting providers).
• Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.
• HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

5. International Transfers

We generally do not transfer your personal data outside the UK or the European Economic Area (EEA). However, specifically regarding our Payment Processor (Stripe), some data may be processed in the United States. Whenever we transfer your personal data out of the UK or the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: usage of specific contracts approved by the European Commission (Standard Contractual Clauses) which give personal data the same protection it has in Europe.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us via the support ticketing system in your dashboard.